I offer 50-minute online remote sessions via video or voice call for £60.
If my client refers someone who participates in at least two paid sessions, he/she receives a free session as a thank you for loyalty and trust. This is my way of showing appreciation for my valued clients.
Are you thinking about booking a session?
If you are still unsure, I’m happy to offer a free 15-minute phone chat to begin with. During this time, I’ll look into the difficulties, see if therapy could help, assess my ability to handle the worries and answer any questions you may have.
I would like to inform you that my services do not extend to couples and children.
Additionally, sessions are typically scheduled on a weekly basis at a consistent time each week.
Payment
Online: Payment for each session must be made in advance via PayPal. However, in order to confirm the next session, the client may be requested to make the payment on the day of booking.
Cancellations
If you find yourself unable to attend a session, kindly inform me at your earliest convenience. This allows me to offer the slot to other clients in need.
For one-to-one therapy – online therapy payments are accepted electronically only; the following refund policy applies: A full refund will be given if a cancellation notice is made 48 hours before the scheduled appointment. A half refund will be provided if notice is given between 24 and 48 hours before the appointment. Unfortunately, no refund will be given if notice is provided less than 24 hours before the scheduled appointment.
There is no refund during or after the session ends.
If a client or KVTherapy decides to discontinue therapy after the initial consultation, there will be no refund provided.
Please note that KVTherapy does not offer refunds if she or a client determines that the provided service is no longer suitable for the client at any point during therapy.
It should be noted that refunds are not available if a client does not experience any improvements after multiple therapy sessions. The success of the therapy heavily relies on the client’s active participation, openness to change, willingness to do additional work outside of sessions, seeking external assistance, reflecting on session discussions, and being prepared to tackle the issue at the appropriate time.