Fees and Sessions

During COVID-19 crisis, I am offering REDUCED rate telephone/online sessions.
Due to Covid-19 I have transferred my practice online until further notice

Reduced rates during Covid-19 for online 50 min session is £45 /£47 from £70

And extra reduced rates during Covid-19 for KEY WORKERS who are working extra hours. Must be proven

50 minutes Face-to-Face session is £70 when paid by cash and £72 when by PayPal. — Face-to-Face is not available at this time.

Thinking about booking a session?

If a client is unsure, I can offer a 15 minutes initial phone consultation free of charge. During the initial session, I will assess the nature of the client’s difficulties, evaluate the possibility of achieving success via therapy, evaluate his own ability and skills to deal with a presenting issue, and answer any questions.

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Please note, I do not work with couples and children.

Sessions are usually held on a weekly basis, at the same time each week.

Payment

Face to Face: The payment is due at the end of the session in cash. However, to confirm the following session, the client might be ask to made the payment on the day of booking. Online: The payment would preferably be made before every session via Pay Pal. However, to confirm the following session, the client might be ask to made the payment on the day of booking.

Cancellations

Please let me know as soon as possible if you are not able to attend a session so there is enough time to fill the slot with other clients who are in need.

The following apply to one to one therapy, online therapy, online and cash payments:If notice given 48 hrs before the booked appointment – full refund. If notice given more than 24 hrs before the booked appointment – half refund. If notice given less 24 hrs before the booked appointment – no refund. 

Refund

There is no refund.

After a client attends an initial consultation and if either he or KVTherapy decide that the therapy should not continue,there is not refund.

There is no refund when KVTherapy decides that the offered service is not suitable /anymore/ for the client at any point during the therapy.

There is no refund when after a number of sessions a client doesn’t feel any change or improvement. The therapy progress depends on client’s involvement, willing to make changes, doing extra work out of the therapy, getting help from outside, thinking about what was said during sessions, being ready to deal with the issue and the timing for the change to happen must be right too.

Please note that the same policy above applies to online counselling as well.

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